Setting up your Office 365 hosted email on your iPhone

Note: This article requires the user to know their email user name and password. The user may also need the exchange server address.  If the user does not know, does not have access to, or is having problems with any of this information they may need to speak with one of the ingenuIT consultants regarding the setup of the account.

Click here for instructions on how to set your Office 365 hosted email account on your iPhone.

Applies to: Office 365 for professionals and small businesses, Office 365 for enterprises, Microsoft Exchange, Live@edu

1. If this is the first e-mail account on this iPhone, tap Mail. Otherwise, tap Settings > Mail, Contacts, Calendars > Add Account.

2. Tap Microsoft Exchange.

3. Tap in the E-mail box and enter your full e-mail address (for example, tony@contoso.com).

4. Tap in the Username box and enter your full e-mail address again.

5. Tap in the Password box and enter your password.

6. Optionally, tap in the Description box and enter a short description for the account.

7. Tap Next on the upper right corner of the screen.

8. Tap in the Server box and enter your Exchange ActiveSync server name and then tap Next. This should be m.outlook.com. For instructions for how to determine your Exchange ActiveSync server name, see the Finding My Server Name section below.

9. Tap Next.

10. Choose the type of information you want to synchronize. By default, Mail, Calendar, and Contacts are all turned on. To turn off synchronization for a type of information, tap and slide the switch to OFF.

11. Tap Save.

12. If you're prompted to create a new passcode, tap Continue and enter a numeric passcode. You'll need to enter the passcode twice.

Caution: If you tap Close, you'll need to configure your passcode in the iPad Settings application before you can view your information on your iPad.

Finding My Server Name

To determine your Exchange ActiveSync server name on Apple devices running iOS 4.x or 5.x (for example, iPhone 3G, iPhone 3GS, GSM/CDMA iPhone 4, iPhone 4S, iPod Touch 2nd generation, iPod Touch 3rd generation, iPod Touch 4th generation, iPad, and iPad 2), do the following:

1. Sign in to your account using Outlook Web App.

2. After you sign in, click Options > See All Options > Account > My Account > Settings for POP, IMAP, and SMTP access.

3. Use the setting shown under External POP setting or Internal POP setting to determine your Exchange ActiveSync server name.

If the value next to External POP setting or Internal POP setting is in the format podxxxxx.outlook.com, your Exchange ActiveSync server name is m.outlook.com.

If the value next to External POP setting or Internal POP setting includes your organization’s name, for example, pop.contoso.com, your server name is the same as your Outlook Web App server name, without the /owa. For example, if the address you use to access Outlook Web App is https://mail.contoso.com/owa, your Exchange ActiveSync server name is mail.contoso.com.